FAQs.

What is your shipping policy?

Please see Shipping.

What forms of payment do you accept?

My website shop currently uses Stripe and Apple Pay to process payments and accepts most major credit cards worldwide including Visa, Mastercard and American Express.

Afterpay is also available to New Zealand residents and will be an option at checkout.

I will also accept payment via Bank Transfer within New Zealand only. Please contact me if you would like to purchase using this method.

All prices shown are in New Zealand Dollars.

Do you accept returns?

I really want you to be happy with your new art! If you have any issues please email me within 21 days of receiving it. Unfortunately I do not generally accept returns for change of mind so please choose carefully and be aware that screens can change colors slightly. I have tried my best to show and describe products as accurately as possible.

If your purchase arrives with a defect please let me know within 48 hours by email so I can remedy this as quickly as possible.

Do you offer framing?

Most pieces only come unframed. If framing is available it will be stated in the listing. Original watercolor art and fine art prints on paper will need to be framed behind glass or similar and displayed out of direct sunlight. Feel free to get in touch if you need help with framing or where to buy frames.

Who owns the rights to your art?

All rights to artwork and reproductions are retained by Connie Azevedo. For more information please refer to my terms of service.